DOES PERFORMANCE INFORMATION ABOUT PUBLIC SERVICES AFFECT CITIZENS' PERCEPTIONS, SATISFACTION, AND VOICE BEHAVIOUR? FIELD EXPERIMENTS WITH ABSOLUTE AND RELATIVE PERFORMANCE INFORMATION

• The Impact of Active Engagement With Performance Information on Citizens Views on Public Services: A Budget Game Experiment Erasmus Häggblom, Bjorn Kleizen, Wouter Van Dooren · 2026
  6 shared references · rank 1 of 19

  Shared references

  6

  This record reference degree

  60

  Neighbor reference degree

  45

  Cosine

  0.115

  Jaccard

  0.061

  Selected rank

  1 of 19

• Negative media reporting and its effects on performance information use in public spending David Lindermüller, Matthias Sohn, Bernhard Hirsch · 2021
  5 shared references · rank 2 of 19

  Shared references

  5

  This record reference degree

  60

  Neighbor reference degree

  77

  Cosine

  0.074

  Jaccard

  0.038

  Selected rank

  2 of 19

• Internal and external use of performance information in public organizations: results from an international survey Gerhard Hammerschmid, Steven Van de Walle, Vid Štimac · 2013
  4 shared references · rank 3 of 19

  Shared references

  4

  This record reference degree

  60

  Neighbor reference degree

  42

  Cosine

  0.080

  Jaccard

  0.041

  Selected rank

  3 of 19

• Performance information and learning effects on citizen satisfaction with public services Yu Noda · 2020
  4 shared references · rank 4 of 19

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  4

  This record reference degree

  60

  Neighbor reference degree

  54

  Cosine

  0.070

  Jaccard

  0.036

  Selected rank

  4 of 19

• Drivers of Performance Information Use: Systematic Literature Review and Directions for Future Research Alexander Kroll · 2015
  4 shared references · rank 5 of 19

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  4

  This record reference degree

  60

  Neighbor reference degree

  92

  Cosine

  0.054

  Jaccard

  0.027

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  5 of 19

• The relevance and reliability of performance information for accountability: A survey experiment exploring citizens' views Shlomo Mizrahi, Yizhaq Minchuk · 2020
  3 shared references · rank 6 of 19

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  3

  This record reference degree

  60

  Neighbor reference degree

  50

  Cosine

  0.055

  Jaccard

  0.028

  Selected rank

  6 of 19

• Reporting multiple dimensions of public service performance: information order effects on citizens’ willingness to use services Julian Christensen, Oliver James · 2020
  3 shared references · rank 7 of 19

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  3

  This record reference degree

  60

  Neighbor reference degree

  51

  Cosine

  0.054

  Jaccard

  0.028

  Selected rank

  7 of 19

• Does Trust in the Performance Measurement Organization Influence How Public Managers Use Performance Information? Hongchun Zhang, Steven Van de Walle, Yue Zhuo · 2016
  3 shared references · rank 8 of 19

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  3

  This record reference degree

  60

  Neighbor reference degree

  55

  Cosine

  0.052

  Jaccard

  0.027

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  8 of 19

• Double standards? How historical and political aspiration levels guide managerial performance information use Jakob Majlund Holm · 2017
  3 shared references · rank 9 of 19

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  3

  This record reference degree

  60

  Neighbor reference degree

  60

  Cosine

  0.050

  Jaccard

  0.026

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  9 of 19

• A Behavioral Model of Public Organizations: Bounded Rationality, Performance Feedback, and Negativity Bias Sounman Hong · 2018
  3 shared references · rank 10 of 19

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  3

  This record reference degree

  60

  Neighbor reference degree

  86

  Cosine

  0.042

  Jaccard

  0.021

  Selected rank

  10 of 19

• LEARNING FROM PERFORMANCE FEEDBACK: PERFORMANCE INFORMATION, ASPIRATION LEVELS, AND MANAGERIAL PRIORITIES Poul Aaes Nielsen · 2013
  2 shared references · rank 11 of 19

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  2

  This record reference degree

  60

  Neighbor reference degree

  51

  Cosine

  0.036

  Jaccard

  0.018

  Selected rank

  11 of 19

• What is performance measurement for? Multiple uses of performance information within organizations Pietro Micheli, Andrey Pavlov · 2017
  2 shared references · rank 12 of 19

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  2

  This record reference degree

  60

  Neighbor reference degree

  55

  Cosine

  0.035

  Jaccard

  0.018

  Selected rank

  12 of 19

• Understanding diverse types of performance information use: evidence from an institutional isomorphism perspective Yujin Choi, Harin Woo · 2022
  2 shared references · rank 13 of 19

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  2

  This record reference degree

  60

  Neighbor reference degree

  65

  Cosine

  0.032

  Jaccard

  0.016

  Selected rank

  13 of 19

• The Effects of Managers’ Purposeful Performance Information Use on American Hospital Performance Taehee Kim, Morgen Johansen, Ling Zhu · 2020
  2 shared references · rank 14 of 19

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  2

  This record reference degree

  60

  Neighbor reference degree

  73

  Cosine

  0.030

  Jaccard

  0.015

  Selected rank

  14 of 19

• What Gets Measured Gets Managed? The Use of Performance Information across Organizational Echelons in the Public Sector Caroline Howard Grøn, Mads Bøge Kristiansen · 2022
  2 shared references · rank 15 of 19

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  2

  This record reference degree

  60

  Neighbor reference degree

  84

  Cosine

  0.028

  Jaccard

  0.014

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  15 of 19

• Exploring the Link Between Performance Information Use and Organizational Performance: A Contingency Approach Alexander Kroll · 2015
  2 shared references · rank 16 of 19

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  2

  This record reference degree

  60

  Neighbor reference degree

  86

  Cosine

  0.028

  Jaccard

  0.014

  Selected rank

  16 of 19

• Appropriateness and Use of Performance Information in the Budgeting Process: Some Experiences from German and Italian Municipalities Giuseppe Grossi, Christoph Reichard, Pasquale Ruggiero · 2016
  2 shared references · rank 17 of 19

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  2

  This record reference degree

  60

  Neighbor reference degree

  88

  Cosine

  0.028

  Jaccard

  0.014

  Selected rank

  17 of 19

• Why Performance Information Use Varies Among Public Managers: Testing Manager-Related Explanations Alexander Kroll · 2014
  2 shared references · rank 18 of 19

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  2

  This record reference degree

  60

  Neighbor reference degree

  98

  Cosine

  0.026

  Jaccard

  0.013

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  18 of 19

• A Behavioral Model of Innovative Search: Evidence from Public Hospital Services Torsten Oliver Salge · 2010
  2 shared references · rank 19 of 19

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  2

  This record reference degree

  60

  Neighbor reference degree

  130

  Cosine

  0.023

  Jaccard

  0.011

  Selected rank

  19 of 19

No exported neighbor met this bounded co-citation selection.